Frequently asked questions
Clinic expectations & Policies
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Understanding that unanticipated events happen occasionally in everyone’s life and to be fair to all clients, the following policies are honored:
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the practitioners' day that could have been filled by another client.
36 hour advance notice is required when canceling or changing an appointment. This allows the opportunity for someone else to schedule an appointment.
CANCELLATIONS OR RESCHEDULING
Cancellations or reschedules less than 36 hours before the appointment will be charged 50% of the service price.
Cancellations less than 24 hours before the appointment will be charged 100% of the service price
NO SHOWS
Failure to arrive without notice will be charged 100% of the service price.
LATE ARRIVALS
Arriving more than 10 minutes late may result in a shortened service or cancellation.
EMERGENCY EXCEPTIONS
True emergencies are reviewed case-by-case.
Work conflicts, traffic, or scheduling issues do not qualify as emergencies.
Please be courteous & contact us if your unable to make it.
If you are unable to give us 36 hours advance notice please TEXT ONLY
Please be courteous & contact us if you are unable to make it.
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Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment. Please be courteous and call or text if you're unable to make your appointment, we are a small business NOT a corporation and our time is worth money and if you don't call we are unable to book another client to make up for time lost!
NO SHOWS
Failure to arrive without notice will be charged 100% of the service price.
CONSISTENT NO SHOWS WILL BE BLOCKED FROM BOOKING!
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If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your practitioner will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session price.
LATE ARRIVALS
Arriving more than 10 minutes late may result in a shortened service or cancellation.
If canceled it falls within less than 24 hours before the appointment will be charged 100% of the service price
Out of respect and consideration to your esthetician and other customers, please plan accordingly and be on time.
Online Booking
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Our most up to date schedule is online.
Log into your account.
You can book any additional services at time of booking.
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Log into your account to make changes. ex changing, rescheduling or canceling.
All can be done online >36hrs from your appointment.
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Put yourself on the wait list.
1st come 1st serve so respond fast!
We will advise if a desired time opens via TEXT
Please be as specific as possible with times of availability to avoid going back an forth.
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We'll advise you what would be the best service & timing to achieve your goals moving forward.
Menu/ Payments/ Contact/ Returns
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Acne Treatments, Acne Facials, Clinical Facials, Dermal Infusion, Diamond Glow, Hydro exfoliator, Keratin Lash Lifts, Brow Wax, Vivant ProPeel, B2B Bio Peel
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When contacting allow 48 hours to return your message
We don't have a receptionist
Is is urgent (running late/ sick) or an emergency (having a reaction)?
Text Us
Can it wait? Email Us
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A Valid Credit Card is REQUIRED to book an Appointment.
We accept payment by credit card or cash.
Our preferred methods are as follows:
Service/Product: CASH / Credit Card
All clients’ payment methods are safely and securely stored on file using our POS system. Our POS system uses Stripe, the world’s leading secure and PCI compliant online payment processor.
The client must understand and agree that all services and product purchases rendered to them are charged directly to them and that they are personally responsible for payment of services. They must further agree in the event of non-payment, cancellation of payment or any payment issues, to bear the cost of collection, and/or the court cost and legal fees, should those be required. They must also understand that promotional items have no refund value.
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All Sales are final. Please Contact us via email info@thebeezkneezsf.com or text 415.967.0339 if you have any questions or concerns regarding a product and/or effects of product.
Returns of opened products can only be exchanged for similar product within 3 days if allergic reaction occurred and skin test is preformed BY ONE OF OUR ESTHETICIANS.
Also, we do not offer cash refunds for our packages, auto-pays, or gift certificates. All Sales are final.
First Visit FAQ
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We help acne sufferers achieve clear skin through our easy to follow in depth step by step proven protocol.
We have gone to great lengths to ensure our products are acne-safe. Our products contain only the highest-quality, skin-nourishing ingredients, resulting in significant benefits beyond just treating acne.
Our Acne Specialist will establish a home care protocol based on your skin and acne type that is customized just for you. As experts, we will make necessary adjustments throughout the process. Sometimes, the skin will need hydration, and other times, you’ll need additional correctives to facilitate clearing of the skin.
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Be ready to fill out a medical questionnaire and describe what medications and skin care products you are using. Your acne specialist will analyze your skin, look for any interactions between products and medications, and devise a treatment plan suitable for your unique needs.
Expect a 1.5-hour long visit!
Keep in mind that results require a commitment on your behalf to follow a prescribed home care and professional treatment program. This often involves a series of professional treatments. It takes time to balance the skin and treat acne. Though results may not happen overnight, you are on the path to reclaiming your beautiful, clear skin!
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After the first visit, we ask you to commit to the following:
-Usage of custom home care protocol/products twice daily
-Treatments and/or assessment from your Acne Specialist every 2 weeks
-Home Care Adjustments – consistent adjustments to boost your home care protocol
-Lifestyle Adjustments - foods, medications, cosmetics, stress, and pore-clogging ingredients in skin and hair products
Your progress will be closely monitored by our Certified Acne Specialist, who will make sure you have the best protocol for your skin - making adjustments, if necessary, to get your skin healthy and clear in the fastest way possible.
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We assess your skin every 2 weeks to see if we can make your protocol a bit stronger. We do not want your skin to get used to products, but also not make the protocol so strong that your skin gets too dry and irritated. This method will keep your skin clearing up. It’s important to know that your progress may stall if adjustments are not made.
If, for some reason, you cannot make it in for a treatment, you must contact your Acne Specialist to get your next set of instructions for home care protocol adjustment.
Acne FAQ
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Acne is a disorder of the pores.
It can be aggravated by certain drugs, medications or exposure to chemicals, foods, cosmetics, etc., but MOST acne is genetic.
How an acne-prone person sheds their dead skin cells lies the disorder, and this is where the problem begins. In a person with acne, dead skin cells build up inside the pore 5 times faster than in a non-acne-prone person. The acne-prone body is unable to handle it, and inflammation is triggered as a microcomedone is formed.
The microcomedone is the beginning of all acne, taking up to 90 days to form. If the body doesn’t see the microcomedone as an invader, it remains as a non-inflamed lesion, also known as a blackhead or congestion under the skin. If it does, the microcomedone turns into inflamed pimples, pustules, and or even cysts.
JUST HAVING BLACKHEADS IS A FORM OF ACNE!
If your issue is ONLY on your nose, it’s probably only sebaceous filament. There is a difference between sebaceous filament and blackheads around the nose area. You need a professional to determine this; it can’t be seen with the naked eye.
It’s important to treat acne early to avoid scarring.
There are 5 grades of acne. Grade 1 is the mildest form, with open and closed comedones (whiteheads and blackheads). Grades 2 and 3 include papules and pustules as well. Grade 4 advanced form, with all the above plus the appearance of cysts or nodules beneath the skin surface. Grade 5 is all the above plus necrotic tissue and requires medical attention. Acne is not only painful but can be very emotionally and psychologically challenging as well.
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Acne is NOT cause by dirty skin.
Acne is NOT caused by eating greasy food.
Acne NOT only affects teens
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Anyone who has acne can benefit from treatment. Acne sufferers often state their quality of life and self-esteem improves dramatically once their acne is alleviated. If you are seeking a licensed esthetician’s care, chances are you’ve already tried over-the-counter preparations with disappointing results. Depending on the grade of your acne, your esthetician will go over the treatment options that would be the most successful for you. Once your acne is under control and improving, your esthetician can suggest treatments that will assist you in accelerating the healing process, relieving pigmentation which often accompanies acne.
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You should expect regularly scheduled treatments. Your treatment program may begin with an acne facial. This may include deep cleansing and extractions (clearing blocked pores), special exfoliation that will not increase inflammation or spread bacteria, a balancing/calming mask, anti-bacterial and balancing products, or some combination of these. The goal is to deeply cleanse follicles and disinfect them, clearing bacteria and dead skin cells.
Your acne specialist may also recommend a series of chemical peels. Once the active acne is cleared, we will assist in minimizing the appearance of scarring and diminishing residual darkening of the skin (hyperpigmentation).
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Acne can not be cured, only controlled.
Your acne can be controlled through the continued use of products, protocols, and corrective in-clinic & virtual treatments. In as little as 12 weeks, you will see a dramatic improvement in your overall complexion. Many people see significant results in the first month. Once your acne is under control, it’s important to follow your CUSTOMIZED protocol to keep your skin clear.
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Since acne takes up to 90 days to form, you may still have 90 days of acne that will surface. Acne does not come up overnight, nor will it clear overnight.
Our acne products and protocols will keep the new acne from forming.
Our acne protocol will have your acne under control in about three to six months (in most cases), depending on your type of acne. Some types of acne take longer to clear.
Our Acne Specialist will customize a home care protocol that takes at least five things into consideration - your type of acne, your skin type, your skin color, your skin sensitivity and your environment.
The MOST IMPORTANT part of getting your skin clear will be your commitment to doing your home care protocol as instructed and following lifestyle guidelines.
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LED FAQ
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Light at a particular wavelength produces a particular photochemical or photo-biological response within the body. LED activates skin cells with pulses of low level, non thermal light energy. The cell converts light energy into fuel (much like photosynthesis) in turn stimulating the cells to produce proteins and lipids essential for building and repairing the skin. Research has confirmed that LED could speed healing, reduce inflammation and stimulate fibroblasts and collagen production, by as much as 200% within just 24 hours of treatment!
Given LED photo-stimulation can provide the skin cells with the energy to heal faster and produce more collagen it makes sense that it would also be able to fix minor damage. Trials were undertaken on sun damaged, pigmented and wrinkled skin. One trial published in the highly respected journal of Cosmetic Dermatology found that a 20 minute LED treatment for 12 weeks had a positive smoothing effect in 83% of subjects and improved skin tone for an incredible 91%! Another study in the US found that it had a positive effect on crow's feet for 81% of the test volunteers.
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Some of the benefits are: increased ATP levels, circulation, fibroblastic activity (collagen), protein synthesis (elastin), cell permeability, tissue regeneration and reducing inflammation.
Hyperpigmentation : Age spots, freckles, uneven pigmentation due to sun exposure. Most cases of skin hyperpigmentation even out over time from the use of LED light therapy.
Acne and blemishes: LED light can assist in the repair of acne and blemishes because it stimulates the skin’s natural healing process, and helps to kill bacteria caused by Acne.
LED benefits include helping tired, aging skin by softening lines, folds, and wrinkles, healthier circulation, increased moisture and radiance, accelerated skin repair, improved elasticity and skin texture, and stimulating the collagen process.
Promotes collagen and elastin production and oxygenation for up to 180 days after treatment
Increases cellular activity, calming and soothing
Anti-inflammatory, strengthens capillary walls and Rosacea
Energizing and rejuvenating skin
Promotes intercellular communication
Purifying antibacterial, blemished and oily skin
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The number of treatments needed varies by skin type and condition. Maintenance is highly recommended to ensure lasting results. If using LED alone with no other treatment, then treatments should be weekly.
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Each color has its own frequency and vibration, color and light bring physical, mental and spiritual and emotional systems to balance. Specific lights are beamed at areas to be treated for a few minutes. Depending on ones age, skin tone, diet, and lifestyle, results may be observed immediately or after a series of sessions. In between sessions, the specialist may prescribe topical skin treatments or a skin care regimen to complement and boost the effects of the LED light therapy sessions. Maintenance treatment may also follow at least once or twice a month.
Colors:
Blue LED (480 nm) light has been proven to have powerful anti-bacterial properties that have the ability to kill the acne causing bacteria, P. acnes. It prevents and treats acne. Blue light also helps to purify the skin, stabilize oil glands, and sooth inflammation.
Cyan LED (505 nm) light is effective for reducing swollen capillaries and is anti-inflammatory. Cyan is soothing, calming, and healing treatment to promote healing and fortify other treatments.
White LED (510 nm) light includes all the other wavelengths at a lower intensity. It increases the oxygenation of the skin.
Green light (520 nm) helps to treat the following – enlarged pores, sagging skin around the eyes, under eye circles, hyperpigmentation and sun spots.
Yellow light (590 nm) reduces pigmentation and reducing redness, swelling, and inflammation. This color of light is beneficial for Rosacea and treating burns such as sunburns. Also stimulates the production of red blood cells in the skin and is effective in treating abnormal pigmentation (hypo and hyper), improving lymphatic function, and stimulating circulation.
Purple LED (420 nm) light therapy increases cell regeneration. It decreases the telomeres of DNA in the cell to essentially bring it back to a stem cell-like (brand new cell) state so that it can divide and create new cells.
Red LED (640nm) Light has the ability to reach down into all the layers of the skin where it rejuvenates, stimulates collagen production, prompts cellular repair, and increases circulation promoting a more vibrant and youthful complexion. Red LED lights work synergistically to deliver optimal skin rejuvenation. This combination of LED lights is ideal for deeper lines and wrinkles, scarring, promoting a more even skin tone.
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LED is non-invasive with no downtime so you walk out looking and feeling great. You will see immediate results – after the first treatment the skin feels tighter, more alive due to the increased circulation, oxygenation and moisture. You will also notice a softening of the lines and folds, an increase of inner skin firmness as a result and healthy glow and skin rejuvenation.
The body is made up of cells that are generally capable of healing and reproducing on their own using naturally occurring cellular energy known as adenosine triphospate or ATP. When the skin is damaged, ATP stimulates cell regeneration to heal and restore the injured area.
Factors such as poor nutrition, a person's age, and the general condition of the skin determine how slow or how fast cells may heal. Scientific studies also found that light can stimulate the production of ATP for better cell renewal otherwise known as photo rejuvenation. Skin care specialists take advantage of the therapeutic effects of light by using LED (for Light Emitting Diode Technology) to heal skin conditions during a light therapy session. Not just any light ray may be used to stimulate skin cells. There are harmful rays that can burn the skin or cause skin cancer. LED is ideal for light therapy
because it emits a low level power that does not irritate or burn the skin.
How LED Light Therapy works
People need certain wavelengths of light similar to the way plants need sunlight to thrive. LED Light Therapy translates the process of plant photosynthesis into the workings of human skin cells; stimulating the body's own cells to build new proteins the same way plants use Chlorophyll to convert sunlight into cellular building blocks.
Your skin and other body tissues have the ability to absorb light and use it as a source of energy to stimulate cellular regeneration. The light rays that are emitted from LED are beneficial for your skin, as they contain no UV rays. The problem with getting these same light rays from the sun is that you also get the harmful UV rays. These harmful rays can do more damage to your skin than good. With LED Light Therapy, when the correct wavelengths of light are closely and intensely flowed into the body, some pretty startling things start to occur:
Collagen and Elastin are produced in cells called Fibroblasts. Inside these cells is a smaller cellular structure called Mitochondria. Mitochondria are responsible for converting nutrients into an energy carrier known scientifically as Adenosine Triphosphate (ATP). This (ATP) fuels the cell's activities; it basically gives the cells the needed energy to do their job. This is the reason Mitochondria are frequently referred to as the powerhouse of the cell.
LED sends light rays into the Fibroblast cells, which in turn excite the Mitochondria into producing in some cases up to 10 times more ATP, but usually 2 to 4 times. This fuels the cell's activities, which causes more of the needed Collagen and Elastin to be produced, as well as other needed materials for the skin.
The Collagen plumps up the skin to fill in fine lines and wrinkles while the Elastin helps to firm skin that has began to sag. This whole LED Light Therapy process results in skin that appears more youthful, smoother, healthier and more radiant!
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Non-invasive procedure.
No downtime
No scarring associated with LED light therapy.
Painless procedure is comfortable and relaxing.
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Is LED safe? YES! It has been proven in numerous studies that Far Red to Near- Infrared(670nm) LED photo rejuvenation does not harm the human body. The energy delivered is safe for all skin types.
How long before client can see results?
You should notice a healthy glow on your client’s skin after the first treatment. However, each person responds at different rates. Factors that influence this include various physical conditions, age, diet, alcohol consumption, prescription drug usage, smoking, exercise, etc.
Can LED treatment be used on someone who has been treated recently with Botox injections? The light would cause no harm to the tissue, however, since it has a regenerative effect it might shorten the life of the paralyzing effect of Botox, so the person might want to avoid using the light around the injected areas until the Botox wears off.
Did you know it is great for bruises, it makes it go away much more quickly than bruises typically do. The research NASA did showed tremendous benefits for inflammatory and circulatory conditions. You'll be pleased with the results!
Does the skin feel different?
The treatments and results begin within the skin, right at the heart of the cell. After the first treatment the skin feels tighter, more alive. Due to the increased circulation, oxygenation and moisture, you will notice a softening of the lines and folds, an increase of inner skin firmness as a result and healthy glow and skin rejuvenation.
How long do the results last?
Results have been known to last for from 6 – 12 months. Maintenance treatments are required after the initial course for optimum results at 4 to 8 weekly intervals.
MISC. FAQ
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Our Health Safety Protocols
Updated as of 4/1/2025
-Client masks are required in common areas.
-Estheticians will wear a mask at all times.
-There is HEPA filters running in each room.
-Estheticians sanitize the beds, doorknobs, bins, etc. after each client.
-Our staff will be given time off to get tested if experiencing any flu/cold-like symptoms.
-Anyone with symptoms will be asked to leave immediately and will not be able to get their services done, or continue the work day.
-We have a hand sanitizer station for clients before getting any services done.
-All clients MUST fill out a health questionnaire digitally before their appointment. We may follow up with any questions we have before the appointment.
-All clients must have complete client profiles (full name, email address, & phone #) in our system before booking an appointment so that we can maintain 100% contact tracing ability.
-If any of our staff tests positive for COVID, or comes into close contact with anyone who has tested positive for COVID, we will inform all clients who have had contact with that staff member within the past 10 days know immediately via phone call, text, & email.
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Your Privacy Is Important To Us
It is our company policy to respect your privacy regarding any information we may collect while operating our website.
This Privacy Policy applies to our company (hereinafter, "us", "we"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
Website Visitors
We may collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use its website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Gathering of Personally-Identifying Information
Certain visitors who choose to interact with our company in ways that require us to gather personally-identifying information. The amount and type of information that Get Clear Consulting gathers depends on the nature of the interaction.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Aggregated Statistics
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Privacy Policy Changes
Although most changes are likely to be minor, we may change its Privacy Policy from time to time, and with sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
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Please do not continue to use our website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing laws ofin the United States and Canada. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
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License
Unless otherwise stated, our company and/or it's licensors own the intellectual property rights for all material. All intellectual property rights are reserved. You may view and/or print pages for your own personal use subject to restrictions set in these terms and conditions.
Regarding content unique to our site, you must not:
Republish material
Sell, rent or sub-license material
Reproduce, duplicate or copy material
Redistribute content from our site (unless content is specifically made for redistribution).
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same
manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
We may consider and approve in our sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, American
Automobile Association, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites,
online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and
educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of our company; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to our administrator.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the
context and format of content on the linking party's site.
No use of our logo or other artwork will be allowed for linking absent a trademark license agreement.
Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.